The local coffee shop chain Friend's Café will expand its business with the opening of four new locations in San Sebastián, Cabo Rojo and Mayagüez, adding to the recently opened Isabela store.
Known for specialty coffee served by professional baristas and for its seasonal drinks, this coffee shop chain has earned the loyalty of thousands of customers in western Puerto Rico and currently has an ambitious franchise expansion plan covering the entire Island.
"We are proud to finally see the result of so many years of hard work. Friend's started 15 years ago in the heart of Plaza Colón in Mayagüez and, thanks to the support of the whole community, we have experienced growth that led us to transition to the franchise model. These four new locations are part of that project and we are confident that each and every one will be a success for their owners," said Wilmer Ramírez, owner and founder of the chain.
With these four openings, there are now nine Friend's Café locations in Puerto Rico, creating more than 120 direct and indirect jobs and supporting other local businesses.
"At Friend's we have an undeniable commitment to the country's socioeconomic development. Ninety percent of our suppliers are small and midsize businesses, from the one that builds the kiosks to the companies that supply us with cookies or cakes. That is the model we want to replicate to keep supporting local," Ramírez said.
Drive-through concept
The concept expanding is a replica of the ServiCar model located on highway #2 in Mayagüez. It consists of kiosks equipped with the latest technology and operated by committed baristas and professionals who can handle drink and light food orders in minutes.
"We know our customers don't have time to waste, and this concept lets them get a superior-quality coffee with the option of tasty, fresh snacks in a matter of minutes, without getting out of their vehicle," Ramírez added.
The new Isabela store is located on highway #2, across from Centro Comercial Plaza Isabela, and the next three openings will be on highway 111 in San Sebastián, on highway #100 in Cabo Rojo, and at Western Plaza mall in Mayagüez.
To learn more about the Friend's Café franchise model, visit friendscafepr.com/franquicias.
This content was translated with the assistance of Artificial Intelligence (AI).
