To help Puerto Ricans navigate the island with better information, Platea launched Copiloto, an AI-powered chat designed to share curated information about things to do in Puerto Rico quickly and accurately.
"Copiloto represents the early potential of artificial intelligence and Puerto Rico's innovative spirit. The progress we are making in this space is proof of what is possible when we cultivate local talent and technology," said Ric Elías, co-founder of Forward787 and CEO of Red Ventures, the company behind Platea.
How can I use the chat?
You ask Copiloto a question, and it, ready with the information Platea feeds it from a server, answers in a way so natural you would think you were talking to your closest friend.
In addition to drawing on more than 1,000 pieces of content from plateapr.com, the chat can also run an additional search through Google.
Real-time learning
Copiloto can keep learning from its interactions with users and will offer more answers as content is published on plateapr.com. The tool also improves its responses daily, thanks to a feature that lets users indicate whether they liked or found useful an answer.
Direct, simple and fast
The Platea team had a clear goal: give users relevant, concise information in something as simple as a conversation. What events are happening tomorrow? What restaurants are open on Mondays in San Juan? What can I do in Rincón?
A fairly comprehensive beta version of Copiloto was developed in two months. Subscribers who interacted with the chat first made their reactions known early on, praising features such as precise answers and the inclusion of local options. Some of those comments follow.
"I asked it to recommend beaches that are good for snorkeling. In seconds it recommended five beaches and reminded me to respect the marine ecosystem and enjoy responsibly. I loved it!"
"It's much simpler for me than searching on Google. It gives me a few options, and if that's not enough, I go back and ask again and it gives me more."
A promising future
In the team's words, Copiloto is that "digital friend who knows everything about Puerto Rico and that you will be very proud to introduce to others."
The team is currently working on further optimizations to make Copiloto an indispensable tool within Platea's digital platform.
Now that Copiloto has launched publicly with full capabilities, what will you ask it first?
This content was translated with the assistance of Artificial Intelligence (AI).
