What's happening? As every year, the Atlantic hurricane season runs from June 1 to Nov. 30. That's why it's important to keep a list of emergency phone numbers on hand so you're prepared for any situation.
The Negociado para el Manejo de Emergencias y Administración de Desastres (NMEAD) recommends that in an emergency you contact the 9-1-1 line, either by calling or sending a text message. It's also important to have the contacts for your municipality's emergency management office and the mayor's office where you live.
📝 Complete guide to emergency phone numbers in Puerto Rico:
Negociado para el Manejo de Emergencias y Administración de Desastres (NMEAD)
Phone: (787) 724-0124
In an emergency, they can provide updated information on shelters, evacuation routes and safety measures.
Cruz Roja Americana – Capítulo de Puerto Rico
Phone: (787) 758-8150
For emergency communication with military personnel: 1-877-272-7337
They provide emergency assistance and humanitarian relief. Their office is on the grounds of Centro Médico in Río Piedras, near the Tren Urbano station (Centro Médico).
Negociado de la Policía de Puerto Rico
Emergencies: 9-1-1
Direct line: (787) 793-1234
The police are a vital resource for reporting emergencies, coordinating evacuations and maintaining public order during and after a hurricane.
Negociado del Cuerpo de Bomberos de Puerto Rico
Emergencies: 9-1-1
Direct line: (787) 722-1120, (787) 725-3444
The Cuerpo de Bomberos is prepared to respond to fires, rescues and other incidents related to natural disasters.
At this link you'll find a complete list of Puerto Rico's six fire zones with contacts for each municipality.
Negociado del Cuerpo de Emergencias Médicas (NCEMPR)
Emergencies: 9-1-1
Direct line: (787) 775-0345, (787) 754-2550, (787) 775-0550
This service is essential for pre-hospital care of people who are injured or ill during emergency situations.
LUMA Energy
Phone: 1-844-888-5862 (LUMA)
Power outages are common during a storm. At LUMA, you should report outages and any issue affecting the lack of electricity at your home or business.
Relay center for the deaf community
Phone: 787-773-1487 (Oficina de Enlace con la Comunidad Sorda, OECS)
Phone: 787-520-5009 (Oficina del Director de la OECS)
You can use this line to communicate through the video relay system, a visual telephone communication service for the deaf community. You can also communicate with 9-1-1 via text message.
Departamento de la Familia
Phone: (787) 294-4900
Provides assistance and support services to families affected by disasters, including temporary shelters and food aid. At this link you can view a directory of services and offices by region.
Autoridad de Acueductos y Alcantarillados (AAA)
Customer service: (787) 620-2482
Hearing impaired: (787) 679-7322
Main switchboard: (787) 620-2277
Aguadilla zone: (787) 882-2482
Arecibo zone: (787) 816-2482
Cayey zone: (787) 732-2482
Guayama zone: (787) 803-2482
Fajardo zone: (787) 860-2482
Manatí zone: (787) 846-2482
Mayagüez zone: (787) 805-2482
Metropolitan zone: (787) 620-2482
Naranjito zone: (787) 869-2482
Ponce zone: (787) 290-2482
In cases of water shortage, or to request drinking water, it's important to contact the AAA to report broken pipes, request water or report sewer problems for cleanup and to prevent flooding.
The Humane Society of Puerto Rico
Phone: (787) 720-6038
The Humane Society of Puerto Rico handles emergencies involving our companion animals. It's useful for reporting lost animals, assistance with injured pets or returning stray animals.
Línea PAS de ASSMCA
Phone: 9-8-8, 1-800-981-0023, 1-888-672-7622 (TTD)
Línea LOAF (Orientación y Apoyo Familiar): (787) 977-8022, 1-888-359-7777
The Línea PAS is available 24 hours a day, 365 days a year, and offers crisis counseling, emotional support, and psychiatric and psychological coordination, among other services. It also responds to individuals with mental health issues such as depression, domestic violence and anxiety disorders.
Source: Getty Images, The Washington Post
This content was translated with the assistance of Artificial Intelligence (AI).
