What's happening? The Autoridad de Carreteras y Transportación (ACT) reactivated on Monday, October 19, the collection of administrative fines for the AutoExpreso system, following its modernization and the replacement of the physical toll infrastructure.
"As we announced on July 20, today we are reactivating the imposition of AutoExpreso administrative fines, in compliance with the certified requirements of the ACT's certified Fiscal Plan. We communicated this decision with enough advance notice so that drivers would have the opportunity to review their accounts and take the necessary steps to avoid fines," said ACT executive director Edwin González in a statement.
What does this mean for you? Every time you pass through a toll plaza without an AutoExpreso tag or without funds in your account, you will be charged a $15 fine, in addition to the corresponding toll charge.
AutoExpreso fines, which had not been collected since April 2022, could generate up to $30 million a year for the ACT. According to the public corporation, collecting the fines is a requirement of the fiscal plan certified by the Fiscal Oversight Board.
Why were fines suspended? A cyberattack affected the systems of operator Professional Account Management (PAM), compromising the system's functioning and leading to the suspension of fines for insufficient balance while technological adjustments were made.
Te puede interesar...
How to check your balance and pay fines
There are several ways to check your AutoExpreso balance and pay fines.
Through the AutoExpreso Móvil app (Apple
On the website www.autoexpreso.com
At AutoExpreso reload lanes
By calling 1-888-688-1010
In person at the AutoExpreso service office at Metro Office Park, Guaynabo
To pay fines, you can also use the app, CESCO offices or payment locations, which has more than 370 payment points, including pharmacies, gas stations and eligible banks.
What you should know
⏰ You have a 5-day grace period to pay the toll and avoid being charged a fine.
🎫 Tickets require a separate payment. Reloading your AutoExpreso account does NOT pay the fine for passing through without a balance.
🚨 AutoExpreso fines could affect your vehicle registration renewal. You will need to pay them before renewing.
How to avoid tickets and unpaid tolls
According to the AutoExpreso website, there are several things you can do to avoid tickets and unpaid tolls:
Make sure your tag is installed correctly.
Make sure you have enough funds and add money before your balance reaches $0.
Register your account and keep your information up to date.
Set up automatic reloads to avoid running out of funds.
If you use the Marbete Digital tag, make sure it is linked to your AutoExpreso account. (Only one tag per vehicle is allowed, either Marbete Digital or AutoExpreso).
This content was translated with the assistance of Artificial Intelligence (AI).
