Water service interruptions map
Three key points to know:
- When: The plan begins Friday, August 7 at 6:00 a.m., with alternating 48-hour cycles between two zones.
- Who it affects: 180,000 customers in sectors of San Juan, Carolina, Juncos, Gurabo, Trujillo Alto, Canóvanas, and Loíza.
- How to find your zone: Zone 1 starts WITH water and Zone 2 starts WITHOUT water.
Three key points to know:
- When: The plan begins Friday, August 7 at 6:00 a.m., with alternating 48-hour cycles between two zones.
- Who it affects: 180,000 customers in sectors of San Juan, Carolina, Juncos, Gurabo, Trujillo Alto, Canóvanas, and Loíza.
- How to find your zone: Zone 1 starts WITH water and Zone 2 starts WITHOUT water.
Tap a zone on the map, use your location, or search your address to find your zone and when your service changes. Some sectors are already experiencing water service interruptions.
Last updated
Thursday, August 6, 2026, 2:57 p.m.
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Map boundaries are an approximation by barrio based on PRASA's announcement. Your exact sector may vary.
What you need to know
Boil your water When service returns, boil water for at least three minutes before drinking it.
Report water leaks or broken pipes Call PRASA at 787-620-2482 to report leaks or service emergencies.
Reservoir levels today
38.83m
above sea level
AAA has Carraízo at alert level “Observación”.
The reservoir level fell 0.04 m since the previous reading.
Reading from Tuesday September 8 at 5:00 a.m.
AAA alert level
- Desborde40.95 m and up
- Seguridad39.70 – 40.95 m
- Observación — current level, 3 of 638.50 – 39.70 m
- Ajustes37.00 – 38.50 m
- Control30.00 – 37.00 m
- Fuera de serviciobelow 30.00 m
